Customer Knowledge Management [electronic resource] : Improving Customer Relationship through Knowledge Application / by Silvio Wilde.
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Electronic resources
Record details
- ISBN: 9783642164750
- Physical Description: XVI, 143p. digital.
- Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg, 2011.
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Subject: | Economics. Industrial management. Economics/Management Science. Management/Business for Professionals. Business/Management Science, general. Economics/Management Science, general. |