Business Process Management [electronic resource] : Theory and Applications / edited by Michael Glykas.

Glykas, Michael. (editor.). SpringerLink (Online service) (Added Author).

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• ISBN: 9783642284090
• Physical Description: XXIV, 457 p. 153 illus. online resource.
• Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg : 2013.

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