Remote Service Technology Perception and its Impact on Customer-Provider Relationships [electronic resource] : An Empirical Exploratory Study in a B-to-B-setting / by Stefanie Paluch.

Paluch, Stefanie. (author.). SpringerLink (Online service) (Added Author).

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• ISBN: 9783834969361
• Physical Description: XVIII, 419p. 54 illus. online resource.
• Publisher: Wiesbaden : Gabler Verlag, 2012.

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