Customer Processes in Business-to-Business Service Transactions [electronic resource] / by Janine Frauendorf.

Frauendorf, Janine. (author.). SpringerLink (Online service) (Added Author).

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• ISBN: 9783835094475
• Physical Description: XV, 300p. 27 illus. online resource.
• Publisher: Wiesbaden : DUV, 2006.

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