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Case Studies in Service Innovation [electronic resource] / edited by Linda A. Macaulay, Ian Miles, Jennifer Wilby, Yin Leng Tan, Liping Zhao, Babis Theodoulidis.

Macaulay, Linda A. (editor.). Miles, Ian. (editor.). Wilby, Jennifer. (editor.). Tan, Yin Leng. (editor.). Zhao, Liping. (editor.). Theodoulidis, Babis. (editor.). SpringerLink (Online service) (Added Author).

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