Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality

Grigoroudis, Evangelos. (author.). Siskos, Yannis. (author.). SpringerLink (Online service) (Added Author).

E-book

Add to basket Remove from basket

Print / Email

Permalink

Disable Highlighting

Electronic resources

Record details

• ISBN: 9781441916402
• Physical Description: electronic
  electronic resource
  access
  remote
  X, 308p. 129 illus. online resource.
• Publisher: Boston, MA : Springer US, 2010.

Search for related items by subject

Search for related items by series

• International Series in Operations Research & Management Science, 139