Catalog

Record Details

Catalog Search



Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality  Cover Image E-book E-book

Customer Satisfaction Evaluation [electronic resource] : Methods for Measuring and Implementing Service Quality / by Evangelos Grigoroudis, Yannis Siskos.

Record details

  • ISBN: 9781441916402
  • Physical Description: X, 308p. 129 illus. online resource.
  • Publisher: Boston, MA : Springer US, 2010.
Subject: Economics.
Operations research.
Economics/Management Science.
Business/Management Science, general.
Operations Research/Decision Theory.
Operations Research, Mathematical Programming.

Electronic resources



Additional Resources