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Implementing ITIL : adapting your IT organization to the coming revolution in IT service management Cover Image

Implementing ITIL : adapting your IT organization to the coming revolution in IT service management / Randy A. Steinberg.

Steingberg, Randy A. (Author).

Record details

  • ISBN: 1412066182
  • Physical Description: 489 p. : il. ; 28 cm.
  • Publisher: Victoria, B.C. : Trafford, c2005.

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Subject: ITIL (Biblioteca de Infraestructura de Tecnología de la Información).
Tecnología de la información > Administración.

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