Process innovation : reengineering work through information technology / Thomas H. Davenport.
Record details
- ISBN: 0875843662 (acid-free paper)
- Physical Description: x, 337 p. : il. ; 24 cm.
- Publisher: Boston, Massachusetts : Harvard Business School Press, c1993.
Content descriptions
| Bibliography, etc. Note: | Incluye bibliografía e índice. |
Search for related items by subject
| Subject: | Information technology. Technological innovations. Organizational change. Production engineering. Reengineering (Management). |
Available copies
- 1 of 1 copy available at IPICYT.
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- 0 current holds with 1 total copy.
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| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Biblioteca Ipicyt | HC79.I55D3 P7 1993 | LCI00560 | Coleccion General | Available | - |
| The nature of process innovation | ||
| Selecting processes for innovation | ||
| Information technology as an enabler of process innovation | ||
| Processes and information | ||
| Organizational and human resource enablers of process change | ||
| Creating a process vision | ||
| Understanding and improving existing processes | ||
| Designing and implementing the new process and organization | ||
| Process innovation and the management of organizational change | ||
| Implementing process innovation with information technology | ||
| Product and service development and delivery processes | ||
| Customer-facing processes | ||
| Management processes | ||
| Summary and conclusions | ||
| Appendix A: Companies involved in the research | ||
| Appendix B: The origins of process innovation. |
