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An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
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- ISBN: 9783319003245
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XXII, 349 p. 98 illus., 11 illus. in color. online resource. - Publisher: Heidelberg : Springer International Publishing : Imprint: Springer, 2013.
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| Subject: | Engineering Engineering economy Management information systems Engineering Computational Intelligence Engineering Economics, Organization, Logistics, Marketing Business Information Systems |
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Electronic resources
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| 245 | 1 | 3. | ‡aAn Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry ‡h[electronic resource] / ‡cby Alireza Faed. |
| 264 | 1. | ‡aHeidelberg : ‡bSpringer International Publishing : ‡bImprint: Springer, ‡c2013. | |
| 300 | . | ‡aXXII, 349 p. 98 illus., 11 illus. in color. ‡bonline resource. | |
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