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An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry Cover Image E-book E-book

An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry [electronic resource] / by Alireza Faed.

Faed, Alireza. (author.). SpringerLink (Online service) (Added Author).

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  • ISBN: 9783319003245
  • Physical Description: XXII, 349 p. 98 illus., 11 illus. in color. online resource.
  • Publisher: Heidelberg : Springer International Publishing : 2013.

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Subject: Engineering.
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65014. ‡aEngineering.
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65024. ‡aEngineering Economics, Organization, Logistics, Marketing.
65024. ‡aBusiness Information Systems.
7102 . ‡aSpringerLink (Online service)
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