E-book
Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality
Record details
- ISBN: 9781441916402
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Physical Description:
electronic
electronic resource
access
remote
X, 308p. 129 illus. online resource. - Publisher: Boston, MA : Springer US, 2010.
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| Subject: | Economics Operations research Economics/Management Science Business/Management Science, general Operations Research/Decision Theory Operations Research, Mathematical Programming |
