Service Design and Delivery

Macintyre, Mairi. (Author). Parry, Glenn. (Added Author). Angelis, Jannis. (Added Author). SpringerLink (Online service) (Added Author).

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• ISBN: 9781441983213
• Physical Description: electronic
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  XXII, 169p. 100 illus. digital.
• Publisher: Boston, MA : Springer US, 2011.

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