Measuring ITIL : measuring, reporting and modelin the it service management metrics that matter most to it senior executives
Record details
- ISBN: 1412093929
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Physical Description:
regular print
154 p. : il. ; 23 cm. + 1 CD-ROM (4 3/4 plg.). - Publisher: Victoria, B. C. : Trafford, c2006.
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Subject: | Redes de computadoras Administración Tecnología de información Administración |
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- 1 of 1 copy available at IPICYT.
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- 0 current holds with 1 total copy.
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Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Biblioteca Ipicyt | TK5105.5S7 M4 2006 | LCI00260 | Coleccion General | Available | - |