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Measuring ITIL : measuring, reporting and modelin the it service management metrics that matter most to it senior executives

Record details

  • ISBN: 1412093929
  • Physical Description: regular print
    154 p. : il. ; 23 cm. + 1 CD-ROM (4 3/4 plg.).
  • Publisher: Victoria, B. C. : Trafford, c2006.
Subject: Redes de computadoras Administración
Tecnología de información Administración

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  • 1 of 1 copy available at IPICYT.

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  • 0 current holds with 1 total copy.
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Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Biblioteca Ipicyt TK5105.5S7 M4 2006 LCI00260 Coleccion General Available -

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